This is a common scenario in the Indian online business because a lot of customers might add products to the cart and proceed to the payment gateway section but at this stage he might decide to not make the payment or might want to review his other options. Due to this, his order will get transferred to the abandoned order section. What you, as the store owner can do is call/message the customer to find out what the problem was etc.
Why do I get so many abandoned orders?
Modified on: Sat, 30 Aug, 2014 at 9:32 PM
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