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Managing Orders
Received Orders
6
How will I be able to manage my orders?
Will customer automatically get the tracking id of the order by mail?
How to cancel orders if a customer cancels an order by phone or email?
Can I edit the invoice number before printing?
How will I be notified when I receive an order on my store?
See all 6 articles
Dispatched Orders
1
Can I track the status of the order?
Delivered Orders
0
Cancelled Orders
7
What are Cancelled Orders?
How do I cancel an order?
Is there a way to inform my customer about the cancellation?
What happens to that order once I cancel it?
What details do I get to know once I cancel an order?
See all 7 articles
Abandoned Orders
2
What does the abandoned order mean?
Why do I get so many abandoned orders?
Manage Inquiries
1
When I respond to an enquiry from the dashboard, does the enquiry automatically get marked as responded?
Misc.
8
New Order Module
Can I sort my orders according to status?
Will canceling my order bring back the quantity in Stock back to original?
Can I schedule a pick up from the dashboard?
Can I message my customer incase of special instructions regarding shipment?
See all 8 articles