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Managing Orders

Received Orders 6
  • How will I be able to manage my orders?
  • Will customer automatically get the tracking id of the order by mail?
  • How to cancel orders if a customer cancels an order by phone or email?
  • Can I edit the invoice number before printing?
  • How will I be notified when I receive an order on my store?
See all 6 articles
Dispatched Orders 1
  • Can I track the status of the order?
Delivered Orders 0
Cancelled Orders 7
  • What are Cancelled Orders?
  • How do I cancel an order?
  • Is there a way to inform my customer about the cancellation?
  • What happens to that order once I cancel it?
  • What details do I get to know once I cancel an order?
See all 7 articles
Abandoned Orders 2
  • What does the abandoned order mean?
  • Why do I get so many abandoned orders?
Manage Inquiries 1
  • When I respond to an enquiry from the dashboard, does the enquiry automatically get marked as responded?
Misc. 8
  • New Order Module
  • Can I sort my orders according to status?
  • Will canceling my order bring back the quantity in Stock back to original?
  • Can I schedule a pick up from the dashboard?
  • Can I message my customer incase of special instructions regarding shipment?
See all 8 articles
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